It is painful to lose information, clients, partners, time, friendship, opportunities, employees, money
or your whole business.
It is even more painful, as a business owner or in a leading position, to discover that a big part of these could have been avoided by more effective communication.
It's not only about how people in your organization send the communication but how they receive it.
This side of communication is called “Listening”.
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Our solution
We train your leaders and managers to be effective listeners
To minimize or avoid many of the problems mentioned above, we train your leaders and managers in a global approach to listening
that we call“effective listening” because it relates tothe goal of listening.
When everyone in your company is aware of their listening behaviors,has eliminated the unproductive ones, and has developed effective listening skills, you'll have aListening Culture.
Who it's for
Listen and lead is for all professionals, entrepreneurs, managers and leaders at all levels.
Learning focus
increase your awareness of your current listening behaviors
understand and transform what can stop you from listening effectively
master the listening types and learn listening strategies to use in leadership situations
develop your effective listening skills
Learning outcomes
stay calm and focused while listening, eliminating internal noise
use the different listening types to accurately capture content and non-verbal
capture potential problems or opportunities well in advance
listen empathically to emotions and moods, and adapt behavior accordingly
master listening strategies to use in leadership situations
develop effective listening skills to improve stakeholder and client loyalty
increase engagement by demonstrating effective listening skills with employees
improve organizational climate by fostering a listening culture
Format
We have crafted 3 short Listen & Lead workshops that we can deploy on-site in your company. We design longer workshops adapted to your unique needs.
The workshops are also available as open enrollment events.
In workplaces where employees listen to each other and to their clients, you will immediately perceive a certain lightness in your workplace as if fresh air entered the company.
There is less stress, less conflict, more smiles and friendship, no lost information, happier clients and partners, saved time, more work opportunities, engaged employees and better performance.