A Personal and Professional Approach

Edited by Michael Purdy | Deborah Borisoff

In the first part, contributors explore different genres and contexts such as gender, intercultural and interpersonal listening.  The second part is about listening in the professions: education, service industries, health care and journalism.  An excellent, overarching view of listening, including concepts and applications. 

Essential Practices for Truly Loving our Children

Mark Brady, PhD

A delightful, wise and tender book that teaches us how to listen deeply to children and nurture our relationship with them. In busy and stressful times, it gives practical and inspiring tips on how to slow down, be present and empathic with kids. An absolute must-have on any family's bookshelf.

Mastering the Most Critical Business Skill

Bernard T. Ferrari

Bernard Ferrari analyzes the impact on business of good or bad listening skills. He presents a highly practical framework to improve listening capabilities based on his experience first as a physician, and then as a management consultant.

The Forgotten Skill

Madelyn Burley-Allen

If you seriously want to improve your listening skills, this step-by-step self-teaching guide will enable you to learn about the barriers between listener and speaker and how to overcome them, and new techniques to be a good listener.

Processes and Behavior

Carl H. Weaver

This book is as much about listening as it is on how to listen.  The author makes complex theories extremely readable, and provides practical exercises to help the reader engage in the behavioural changes need to develop their listening abilities and become a fully self-aware listener.

Processes, Functions and Competency

Debra L. Worthington | Margaret E. Fitch-Hauser

A rich, comprehensive book offers the best of research on listening,  presented in three parts: listening as a cognitive process, a social function and a critical professional competency. The fourth and last part looks at future developments in studies such as the impact of technology.   A fascinating read.