Coaching skills for
EFFECTIVE FEEDBACK
Knowing how to give feedback easily, in a way that motivates and enables others to grow is probably one of the most important skills that leaders must have in the modern workplace. Yet most leaders would prefer to not have to give feedback, especially if it is negative.
Effective feedback is given frequently and not only top down, in fact giving and receiving feedback are essential skills that support an organization-wide learning culture, where everyone is focused on improvement and growth.
In this course you will learn what really makes feedback effective, how to give both positive and negative feedback and how to integrate feedback for growth and development in your leadership style.
Who's it for?
This workshop is designed for all professionals.
Format
Online - 4 modules of 4 hours (16 hours)
2 individual follow-up coaching sessions
What you learn
Foundation and advanced leadership principles and communication skills to give effective feedback
- The characteristics of feedback in the workplace
- The best practices of effective feedback
- The 7 competences of feedback for top performance
- Setting the right conditions for a feedback conversation
- Giving positive feedback that is authentic and helpful
- Giving negative feedback that is always constructive
- The emotional factors involved in feedback
- Feedback for creative thinking
- Feedback in times of stress
- How to create a learning culture with regular feedback
Outcome
Ability to use effective feedback skills to exchange serenely with team members or peers for improved performance
- Appraise situations and apply the best feedback strategy
- Give positive feedback to reinforce motivation
- Give negative feedback that is constructive and useful
- Give feedback in high-stress situations
- Ask for feedback for own development
- Regularly use feedback to develop others
- Use self-leadership skills to manage feedback situations
- Create a learning culture for top performance based on open dialogue and constant improvement
In-house training
What our Clients say about our coaching workshops....
I have participated in many corporate coaching trainings and this is the first time that after a workshop I see the immediate use and application of the tools and coaching models into real life situations. Saba has the capacity to convert deep and complex theories into easy to use tools that have the power to profoundly transform interpersonal interactions. I am certain that the tools that I acquired in this 2 day workshop will accompany me throughout my career.
Isabel Prieto, HR professional and career coach
The course was a valuable introduction to the science and practice of being a "leader-coach" at work. I walked away with tools I could use immediately as well as an appreciation of the importance of establishing coaching cultures in the health sector - particularly during periods of change and transition. Saba is a masterful teacher and coach.
Asiya Odugleh-Kolev, public health professional
The course was an excellent introduction to coaching with simple, practical steps that can be used right away. It is a new approach to inter-personal communications, based on scientific evidence which strongly contributes to our work. A brilliant course.
J.P. International civil servant
I would highly recommend the "Leader Coach - Foundations of Coaching at Work" course for anyone seeking to learn more about the theory and practice of coaching at work and further developing your skills. The course gives you immediate practical exercises to use the knowledge and skills, and learning by doing. The group feedback as well as expert knowledge of Saba Imru-Mathieu gives you the tools to further develop your own coaching style and expertise. Especially interesting to learn what makes a good Manager and a good Leader.
A.B. HR Professional
I already new Saba by the collaboration we had at IDC. The fact that Saba embodies Leadership Coaching is already a success factor of this workshop.
The Training is holistic in the way that it shows the different aspects of Leader Coach and provides very concrete, powerful and simple tools to implement.The content is based on up to date research work.
Philippe Laffaire - Professional Coach ICF PCC and Supervisor Coach, Pursens
I had the privilege of participating in a 10 module Coaching programme facilitated by Saba and I must say that the content and her teaching style shifted my perspective as a coach.
I coach women from many different nationalities, cultures and religions, so increasing my own cultural awareness through her questioning was a very powerful process. Thank you, Saba.