Coaching to help a colleague who has a conflict
Saba Imru Mathieu
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When you want to help a colleague or a team member who is having a conflict with someone else, you can use your coaching skills to help them clarify what is upsetting them, and what kind of outcome they want to see. You'll need to listen empathically, be ready to give them some time to vent, and ask open-ended questions that will help them see beyond their first reactions to the conflict.
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