Client needs and measurable objectives
For all our projects, whether it's an individual executive coaching, a skills training, or large-scale learning event, we follow a rigorous process that enables us, together with our clients, to focus and deliver on the exact client needs and measurable objectives.
Managing the change process
Coaching and leadership training invite behavioral change, so we frame our interventions within a personal or organizational change process and provide all the support necessary for the transfer of learning and embedding of new behaviors.
We take a systemic approach to the needs analysis, involving all the stakeholders to target measurable objectives that will be reliable indicators of the success of the coaching or training.
After determining your needs, we will research the best possible academic or practitioner models and adapt these, or use our own frameworks to provide an optimum solution.
We use different types of interventions: coaching, facilitation, consulting, training, blended learning, action learning and more. Your projects are deployed by highly qualified professionals with tested coaching or training background, sound theoretical and applied knowledge and extensive experience.
Setting measurable objectives is key to subsequent meaningful evaluation. We use different evaluation methodologies to guage the impact of coaching, training and change processes in terms of learning, personal development, organizational climate, business results and return on investment.
At the end of each project, small or large, we provide a report (respecting participants' condifentiality) on the process and outcomes of the intervention, relevant analytics and recommendations.
Up completion, we wrap up by providing a sustainability and follow-up guide so as to support the Client's autonomy for that given project. When possible, we like to part on a celebratory tone to acknowledge everyone's effort and contribution to the project,